Privacy Policy
Effective Date: 30 September 2025
Contact: matthew@everydayprotocol.com
Entity: Everyday Protocol (“we”, “us”, “our”)
Website: www.everydayprotocol.com
1. Purpose
This Privacy Policy outlines how Everyday Protocol collects, uses, stores, and discloses your personal information in accordance with the Privacy Act 2020 and the Information Privacy Principles (IPPs) of New Zealand.
By accessing or using our website, digital products, or associated services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal information:
- Identity and contact details – name, email address, phone number, and other identifiers.
- Health and fitness information – training data, physical goals, nutrition information, and progress metrics.
- Payment information – billing details and transaction records when you purchase our programs or memberships.
- Technical information – IP address, browser type, device identifiers, and analytics data collected via cookies.
- Communications – messages or feedback sent via our website, email, or community platforms.
You may choose not to provide certain information, but this may limit your ability to use some features or receive services.
3. How We Use Your Information
We use your information to:
- Provide and manage our training, nutrition, and community services.
- Personalise your experience and support your fitness goals.
- Process payments and manage subscriptions.
- Communicate with you regarding your account, programs, or updates.
- Improve our website, offerings, and user experience.
- Comply with legal obligations and maintain business records.
We will not use your information for purposes unrelated to these activities without your consent.
4. Disclosure of Personal Information
We may disclose your information to:
- Service providers assisting in operations (e.g., payment processors, hosting services, email platforms).
- Professional advisers (e.g., legal or accounting professionals).
- Other parties where required or permitted by law.
When personal information is transferred outside New Zealand, we will take reasonable steps to ensure that the overseas recipient protects it to standards comparable to the Privacy Act 2020.
5. Data Retention and Security
We store personal information securely in electronic form and take reasonable precautions to protect it from unauthorised access, loss, misuse, or alteration.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Once information is no longer needed, it will be securely deleted or anonymised.
6. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and analyse site traffic.
You may choose to disable cookies in your browser settings; however, certain features may not function properly as a result.
We may also use third-party analytics tools (e.g., Google Analytics) which collect data in accordance with their own privacy practices.
7. Access and Correction
You have the right to access and request correction of any personal information we hold about you.
To do so, please contact us at matthew@everydayprotocol.com
We will respond within a reasonable timeframe and may require verification of your identity before providing access.
8. Links to Other Websites
Our website and platforms may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies before providing personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The latest version will always be available on our website and will include the effective date at the top of the page.
10. Contact Us
If you have any questions, concerns, or complaints about how we handle your personal information, please contact:
Email: matthew@everydayprotocol.com
Attention: Privacy Officer – Everyday Protocol
If we are unable to resolve your concern, you may contact the Office of the Privacy Commissioner via www.privacy.org.nz
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